FUNCTIONAL MEDICINE FAQ
GENERAL FAQ
-
Please notify us at least 24 hours in advance in the event you need to cancel or reschedule your appointment. Cancellations or rescheduling requests made less than 24 hours in advance will result in a $100 ($75 for peds) fee. Patients who fail to show up for their scheduled appointment without prior notice will also be charged the $100 fee.
This policy applies to all appointment types including acute visits, well visits and follow-ups. We appreciate your understanding and cooperation. If you need to cancel or reschedule, please call our office at 817-720-6220 ext 2.
-
In short, yes! With our Concierge Membership or Integrative Medicine Membership, our practitioners can coordinate your care with specialists and other healthcare providers as needed, refill prescriptions, and keep track of all your medical records.
Even if you are not a Member, you and/or your children can use R+R as your PCP as well! We offer Annual Well-check Visits as well as Sick Visits for both adults and children.
-
Pap smears (We recommend seeing your OBGYN for recommended screenings)
Emergency care
-
-
We offer Telemedicine services to patients who reside in Texas. Just mark “Telemedicine” when booking online or mention it when scheduling your appointment over the phone.
If you live out of the state Texas, please call us to discuss how we can help you from afar!
-
Emmaline Rhodes, FNP-C, is the provider for primary pediatrics. Kate Quintanilla, MPAS, PA-C, Eden Brown, FNP-C, or Dabney Poorter, FNP-C might also see your child on their pediatic visit, but only as needed for sick visits.
Dr. Brighton Miller solely provides all Pediatric Concierge Appointments.
-
Kate Quintanilla, MPAS, PA-C, Eden Brown, FNP-C, and Dabney Poorter, FNP-C are the primary providers for all adult care. They are also the primary providers for the Integrative Medicine Membership.
Dr. Brighton Miller solely provides all Concierge Appointments.
Pediatric FAQ
-
As a practice, we support families in making informed healthcare decisions that align with their values and beliefs. While we can provide vaccines, we do not require vaccination to be a part of our practice.
Note - Our office does not carry vaccines in-office, however we can order most vaccines to be administered in our office on a scheduled date. When needed, patients can also visit CVS or the local Health Department for any vaccine needs.
-
In Texas, exemptions from school and other extracurricular activities that require vaccines are handled through state exemption forms and/or healthcare provider exemptions. Here’s how they work:
Reason of Conscience Exemption
This exemption does not require a doctor’s signature. You can download the form from the Texas Department of State Health Services website (here) and it must be notarized to be valid. Once notarized, it is valid for two years from the notarization date.
Medical Exemption
Some children may have valid medical reasons for not getting certain vaccines. A licensed physician (MD or DO) who has examined your child can provide a written, signed note explaining why specific vaccines are medically contraindicated or pose a significant risk to your child’s health. Schools and child-care centers must accept this physician’s statement as a medical exemption. Unless the doctor states that the condition is lifelong, the exemption is valid for one year from the date the physician signs it.
-
As a functional medicine practice, our priority is always to identify and address the root causes of your child’s health concerns. We focus on supporting the body’s natural healing processes whenever possible. That said, when medications are necessary to safely treat a condition or manage symptoms, our providers will prescribe them and work closely with your family to ensure the best outcomes.
-
Absolutely! New patients are always welcome for sick visits. To schedule, please call 817-720-6220 ext 2.
-
Yes, we offer a variety of therapies to support children’s health, including ozone insufflation, BOOO, hyperbaric therapy (with a prescription), massage therapy, and other therapies as deemed appropriate by your provider. We love being able to offer these services all under one roof for convenience and comprehensive care.
-
Yes. We welcome children of all health backgrounds. Our functional medicine approach is tailored to each child’s unique needs, addressing root causes and supporting overall wellness, whether your child has chronic conditions or does not have any health concerns.
BILLING + INSURANCE FAQ
-
We do not accept health insurance at our office. However, we do accept payment using HSA/FSA for supplements, specialty tests, and clinical fees.
After your visit, our administration team will furnish you with a “superbill” with itemized receipts and coordinating diagnostic codes that you can submit to insurance for reimbursement. Please call your carrier to be certain you have the documents needed from our team to complete the claim.
-
To find out which labs (ex. Quest, LabCorp) are in-network with your insurance plan, call the member service number on the back of your insurance card or log in to your insurance provider's member portal.
Depending on your coinsurance and deductible, lab testing sometimes requires a copay or out-of-pocket fee. Blood work is billed directly from the processing lab facility to your insurance plan. The remaining cost can vary depending on your insurance plan type and benefits.
Please note our office gets special discounted cash pricing on labs that could be cheaper than your insurance coverage. Call or email us to get your discounted cash pricing. If you are using insurance for your blood work, R+R is unable to provide a cash estimate for the remaining out-of-pocket costs.
When speaking with a representative from your insurance company, many members find it helpful to ask a few of the following questions:
- What is my current deductible status?
- I’m working with an out-of-network provider. Do I have out-of-network lab coverage?
- What is my preferred in-network lab provider? Can I complete testing at Any Lab Test Now, Quest, or LabCorp?
- What coverage can I expect for the following testing? Please ask your medical practitioner for a CPT document for your specific lab order, which will include both the billable CPT and ICD-10 diagnosis codes. By providing these codes, a representative will be able to advise which tests are eligible for coverage based on your plan.
-
At R+R, your testing options go far beyond the basic blood panel you might receive at a typical primary care physician’s office. As well as comprehensive blood testing, we also offer a variety of specialty tests which assess allergies, gut health, toxic metals, hormones, genetics, and more. These tests may include saliva, urine, and stool testing.
All specialty testing is billed directly to the patient. These tests can be submitted for out-of-network reimbursement or paid for using FSA/HSA funds. Please note that these tests are not typically covered by insurance.
Our Integrative Medical team can provide you with the cash-pay price of these specialty tests. The price generally ranges between $100-$400.
Our Team will work with you to customize a health plan that satisfies your budget based on your health needs. Our recommendations are always established considering your individual goals; we are not incentivized to order these specialty tests.
MEMBERSHIP FAQ
-
The Concierge Integrative Medicine Membership offers a personalized, convenient and reliable option for anyone seeking the most thorough health and wellness expertise and care.
With the Concierge Membership, you have complete and total concierge access to Dr. Brighton Miller. You are given her direct cell phone number.
Your annual (or monthly - whichever you choose) includes unlimited appointments annually. This means well visits and sick visits.
You Initial Appointment is 50 minutes and in-person with the option of having subsequent appointments via phone if desired.
You receive 20% off all R+R Therapies, 10% off products and supplements, and this discount applies to any immediate family members under the age of 19 if you are an adult member.
Please note the Concierge Membership is offered to both adults and to pediatrics age 0-18.
-
This is the simplest and most cost-effective way to receive personalized care at R+R!
With the Integrative Medicine Membership, you receive care from Dabney Poorter, Kate Quintanilla, and/or Eden Brown with direct access to them through your patient portal.
Discounted Well Check Visits are offered for $175 (regularly $350) and discounted Sick Visits are offered at $100 (regularly $200).
In addition, you will receive 20% off all R+R Therapies and 10% off products and supplements.
-
- Lab tests: Many tests are covered partially or fully with your health insurance, but some may require a copay or may not be covered at all.
- Specialty tests: Tests that require stool, saliva, or urine (For example, Dutch, Genova, GI-Map, etc.) are not included.
- Specialty health services: These services usually require a referral or treatment at another facility. Examples include radiologic exams, vaccinations, wound care, OBGYN services, and emergency care.
- Active Functional Medicine members receive 20% off all R+R Therapies. These services are offered at a discounted rate and are not fully covered by the membership.
-Medications: Your membership does not include prescription or over-the-counter medications, nor supplements. You do receive a 10% discount on all in-house supplements and products.
-
Those who initially paid for their membership upfront will be charged the same amount yearly. Members that pay monthly will continue to be auto-charged on the same day of the month.
-
First, please find a member of our team and let us know why you’d like to cancel. We will do our best to accommodate your needs and see what we can do better! If you’d still like to suspend your membership at this time, let our team know my emailing us at integrative@restoreandrevivefw.com. Please note: All memberships require a 6-month minimum commitment prior to eligibility for cancellation in order to receive the maximum benefit of care.
-
Adult + pedatric concierge patient care is provided by IFM Certified Family Practice DO, Dr. Brighton Miller.
-
Kate Quintanilla, MPAS, PA-C, Dabney Poorter, FNP-C and Eden Brown, FNP-C, are the primary providers for the Integrative Medicine Membership.
Dr. Brighton Miller solely provides all Concierge Appointments.
